How Pacsun Scaled Its Dropship Program Without Inventory Risk

About Pacsun

Founded in 1980 as Pacific Sunwear, Pacsun has evolved well beyond beachwear. Today, Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles to a community of inspired youth, building community at the intersection of fashion, music, art, and sport.

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Headquartered in Anaheim, California, Pacsun operates over 300 stores across the United States and Puerto Rico.

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The brand carries a curated mix of exclusive labels and cultural collaborators—from Fear of God ESSENTIALS and Adidas Originals to The Met and Formula 1—alongside its own in-house lines like John Galt and the Pacsun brand.

Pacsun achieved $970 million in sales, reflecting 10% annual growth in each of the previous two years, supported by 10 consecutive quarters of positive comparable sales.

How has Modern Dropship changed the way you manage suppliers, orders, or catalog operations within Pacsun’s Dropship program?

"Modern Dropship has improved the way we manage suppliers, orders, and catalog operations within Pacsun’s Dropship program. It has streamlined the product launch process, allowing us to set new products live much faster than before."

"As a result, our team can work more efficiently, keep product data organized, and ensure that items are published and available to customers in a more timely manner."

— Eric Flores, Dropship Coordinator, Pacsun

How does Dropship influence the way Pacsun approaches testing new brands or expanding its assortment?

"Dropship allows Pacsun to be more flexible when testing new brands and expanding our assortment. Because we do not need to take on the risk of owning inventory, we are able to introduce and test new brands, styles, and vendors with significantly less financial risk."

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"This allows us to evaluate performance based on real customer demand. If a style, brand, or vendor performs well, we have the opportunity to expand the assortment. If it does not resonate with our customers, we can quickly pivot and move away from the business without being tied to inventory."

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— Eric Flores, Dropship Coordinator, Pacsun

What has been most valuable about working with Modern Dropship as a partner in running Pacsun’s Dropship program?

"The Modern Dropship support team has been a valuable part of our partnership. With the number of vendors we manage and the continuous onboarding of new ones, each vendor often has different processes, systems, or platforms."

"The Modern Dropship support team has been instrumental in helping us navigate these unique vendors, ensuring integrations and onboarding run smoothly. Their willingness to assist with cleaning up vendor mistakes and helping with setup has been especially valuable."

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— Eric Flores, Dropship Coordinator, Pacsun

Aftermath

See how Carro helps retailers expand their Dropship programs without inventory risk. Talk to our team today.